Please allow up to four weeks for approved refunds to be processed. Cancellations must be made in writing to TLOMA and received or postmarked according to the following schedule:
On or before Wednesday, August 14, 2013 ...... Full refund, less $250 handling fee
Between August 15 and August 28, 2013 ..... .... 50% refund
After August 28, 2013 ......................... No refund will be issued
On or before Wednesday, August 28, 2013 ....... Full refund, less $50 handling fee
After Wednesday, August 28, 2013 .................... No refund will be issued
Please mail, fax or e-mail cancellation requests to:
43 Daniel Court
Markham, ON L3P 4B8
Fax: (905) 472-5115
All refunds will be processed via the TLOMA office. No refunds will be done online.
All Cancellations received after the due date are non-refundable. However, you may substitute another TLOMA member or eligible firm member in your place for an administration charge of $95.00. The registration fee will be adjusted based on the substitute's TLOMA member status. On-site substitutions will be assessed a $50.00 administrative fee. No refunds will be approved for no-shows.
Any requests for refunds of room reservations must be made directly with the hotel.