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TODAY'S VISION: TOMORROW'S REALITY
25th ANNUAL CONFERENCE

September 25th-28th, 2013

Announcements

Cancellation Policy

Apr 01, 2013

Please allow up to four weeks for approved refunds to be processed. Cancellations must be made in writing to TLOMA and received or postmarked according to the following schedule:

Conference Registrations

On or before Wednesday, August 14, 2013  ...... Full refund, less $250 handling fee

Between August 15 and August 28, 2013 ..... .... 50% refund

After August 28, 2013                 ......................... No refund will be issued

Guest Tickets

On or before Wednesday, August 28, 2013 ....... Full refund, less $50 handling fee

After Wednesday, August 28, 2013 .................... No refund will be issued

Please mail, fax or e-mail cancellation requests to:

TLOMA
43 Daniel Court
Markham, ON  L3P 4B8
Fax:  (905) 472-5115
lbarrington@tloma.com

All refunds will be processed via the TLOMA office. No refunds will be done online.

Substitutions

All Cancellations received after the due date are non-refundable.  However, you may substitute another TLOMA member or eligible firm member in your place for an administration charge of $95.00.  The registration fee will be adjusted based on the substitute's TLOMA member status.  On-site substitutions will be assessed a $50.00 administrative fee.  No refunds will be approved for no-shows.

Any requests for refunds of room reservations must be made directly with the hotel.